Assistant Hotel Conference and Banquets Manager
Leinster
  • Firmenname : Castleknock Hotel
  • z. B. Agentur : Agency
  • Stellentitel : Assistant Hotel Conference and Banquets Manager
  • Berufskategorie : Hospitality & Tourism
  • Jobbeschreibung : Assistant Hotel Conference and Banquets Manager Castleknock Hotel

    Location: On site / Diswellstown, Co. Dublin, D15 WNR7, Ireland
    job type: Permanent / Full-time
    Sector and subsector: Hospitality Management / Head Office
    Salary: Competitive salary

    At Castleknock Hotel we are currently recruiting for an Assistant Conference & Banquets Manager to join our Team.This is a busy, exciting and rewarding role assisting in managing a large team for all aspects of the department.This role is ideal for candidates who are looking for a new challenge or progression in this area.

    Why Work With Us?

    At Castleknock Hotel, our team is at the heart of everything we do. We have been awarded - Failte Ireland Outstanding Employer Excellence, Irish Hotel Federation Expert Quality Employer, Great Place to Work, Best Workplace in Hospitality.

    We're guided by our core values:Think About the Guest Be Respectful Work As One Be the Best Own It & Deliver It

    As a team member, you'll enjoy many benefits, some are listed below:

    • Competitive pay
    • Free meals on duty
    • Complimentary uniforms
    • Employee discounts across all FBD Hotels & Resorts
    • Employment opportunities across all FBDS Hotels & Resorts
    • Employee recognition awards
    • Employee Reward points
    • Free gym membership / Discount in The Spa
    • Ongoing training, development, and career progression
    • Access to an EAP
    • Access to the Castleknock Team Voice group

    What the role is:

    • Coordinating with departments (banqueting, catering, AV, housekeeping)
    • Managing day to day client expectations for bookings - Corporate events and Social events
    • Providing excellent service to clients
    • Handling last minute changes calmly and efficiently
    • Coordinating across vendors, hotel teams, and clients
    • Managing multiple events simultaneously
    • Managing invoices and event P&Ls
    • Ensuring profitability of events
    • Handling unexpected issues (weather, equipment, staffing)
    • Creative solutions on event day
    • Familiarity with hotel PMS (Opera)
    • Event management software
    • Ensuring compliance with hotel policies
    • Reviewing Function sheets (Banquet Event Orders)
    • Double checking room setups, dietary requirements, and schedules
    • Ensuring a seamless guest experience

    What we're looking for from you:

    • The ability to manage, plan and execute all events within conferencing and banqueting department
    • The ability to engage well with guests to provide an outstanding and unforgettable experience
    • Excellent attention to detail & a high level of knowledge of Food & Beverage service
    • The ability to adapt to change and work well under pressure
    • Outgoing and friendly personality
    • Have a professional image at all times in line with the Hotel standards
    • Be committed to the team and the Hotel industry
    • Be flexible with working hours (must be available for weekends, early starts and late finishes)
    • Previous experience with Hotel Event operations
    • Outstanding attention to detail and effective communication
    • Ability to follow verbal directions in a fast-paced and dynamic environment
    • Excellent time management and the ability to prioritise tasks
    • Outgoing and friendly personality
    • Have a professional image at all times in line with the Hotel standards
    • Hospitality expertise (understanding guest flow, service standards)
    • Cultural awareness (working with international clients)
    • Excellent team training skills